Wine For Dudes Terms & Conditions
BY BOOKING ONTO A WINE FOR DUDES TOUR, VIA PHONE, EMAIL, BOOKING ENQUIRY, CONTACT US FORM, OR OTHERWISE, YOU HAVE AGREED TO THE FOLLOWING TERMS & CONDITIONS: Wine for Dudes Wine Tours reserve the right to cancel the tour at our discretion due to factors beyond our control, including not reaching minimum passenger numbers. PLEASE KEEP YOUR MOBILE PHONES ON SO WE CAN CONTACT YOU in such cases, or please let us know alternative land line number, or phone us from a land line number the evening or morning of tour to check in, if you realise you have no mobile reception. There are many areas within the region without mobile reception. In such cases we will offer you to tour on the next available tour, an alternative tour of equal value, or a full refund.
Confirming your booking
Your booking is not confirmed until you have provided payment details, and received in return a confirmation email from us advising that your seats are now booked.
- Wine, Food and Beer Tour bookings cancelled outside of 72 hours prior to the tour will incur a 10% administration/merchant fee.
- Wine, Food and Beer Tour bookings cancelled within 72 hours of the tour departing, and 'no shows' will be charged a 100% cancellation fee.
- Private Charters require a non-refundable deposit between $350 - $500 depending on your vehicle size which will secure the vehicle for you.
Private Charters cancelled within 5 days of the tour will be charged the fully quoted price of the tour.
Other important stuff
Tour guests (who are tasting wine/beer) must be 18+ years of age and should not drink alcohol 8 hours prior to tour. Tour drivers and Cellar Door staff are RSA (Responsible Service of Alcohol) certified and keep a constant eye out for the safety and wellbeing of all passengers at all times. Passengers that endanger or disrupt this priority, will be warned and if necessary immediately removed from the tour. The wineries we visit are small boutique family run wineries where we are their guests and need to respect them by behaving accordingly. A good reputation among Cellar Doors for a safe and enjoyable experience, is a top priority for Wine for Dudes. Consuming alcohol is not premitted on or beside vehicles.
A viable / fun tour requires at least 4 passengers. Whilst your tour booking is confirmed at time of payment, please be aware that if we don't
achieve our minimum of 4 passengers, your tour may be cancelled. We will give you as much notice as possible and rest assured we'll do what
we can to ensure you don't go home without a 'taste' of the Margaret River region.
The Wine for Dudes fleet are 'CVL' licenced vehicles. Just like any other public transport vehicle, heavy fines apply for drinking on or beside the bus, to both passengers and drivers! All wineries and breweries have a 'Producer Only License' which means that only alcohol that can be consumed on the premises has to be made from that premises. Strict new RSA laws combined with public liability issues, mean that alcohol can only be consumed in specific designated areas at each premises. Although every effort will be made to include individual requests (ie: requests to stop at a specific wineries or breweries), in some cases not all requests can be catered for. We will do our best though! :)
Passengers are fully responsible for themselves during their wine tour, and Wine for Dudes and the venues that you visit on tour, are not liable for any irritations or other medical conditions that you may experience from wine or other food and beverages that you consume during or after the tour, or reactions you have from grape stomping and immersion experiences.
Wine for Dudes may request credit card details to be retained as security for a booking if part of the group are paying cash on the day. By providing credit card details as security, you acknowledge that you are taking responsibility for the full number of seats/vehicles booked, and if full payment of any outstanding amounts are not provided to the driver on the day of the tour by the passengers associated with the booking, then Wine for Dudes reserve the right to charge the credit card the full outstanding amount owing, including any cancellation fees as stipulated in our cancellation policy above.
Should a vehicle be damaged or soiled by a passenger and professional cleaning, repairs or maintenance is required to rectify the situation, the full charge of these costs, plus an additional 25% administration fee, and any additional 'loss of business' fees incurred from vehicles not being available to service future clients, will be charged to the passenger who made the booking for the group that caused the damage.
REQUIREMENTS: Casual tidy dress, a positive attitude, and a clear head. It is also recommended to bring a re-usable bottle of WATER especially in the hot Summer months (Wine for Dudes is committed to reducing waste to landfill, so please avoid single use water bottles where possible!) Please let us know any dietary requirements - including any pregnant ladies - so that we can cater for you accordingly.
NB: Kids can jump onboard for 50% of the ticket price.